Privacy Policy

AeroGreen App
Effective date: 17 March 2026

This Privacy Policy explains how AeroGreen Asia Sdn. Bhd. ("AeroGreen", "we", "our", or "us") collects, uses, stores, and protects information when you use the AeroGreen mobile application and related services.

If you do not agree with this Privacy Policy, please do not use the AeroGreen app.

1. Who We Are

AeroGreen is an application designed to support indoor farming management, monitoring, automation, and related account-based services.

2. Information We Collect

We may collect the following information from users of the AeroGreen app:

3. How We Use Your Information

We use collected information for purposes including:

4. Data Sharing

We do not sell your personal data.

We may share information only where necessary to operate the app and related services, including with service providers, infrastructure providers, or technical partners acting on our behalf, or where disclosure is required by law, regulation, legal process, or for security and fraud-prevention purposes.

5. Data Storage and Security

We take reasonable administrative, technical, and organisational measures to protect your information against unauthorised access, misuse, alteration, disclosure, or destruction.

However, no system, network, or method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal data only for as long as reasonably necessary to provide the app and related services, fulfil operational purposes, resolve disputes, maintain security, prevent fraud, and comply with legal obligations.

7. Account Deletion

Users may request deletion of their AeroGreen account and associated data through the app or through our account deletion webpage:

https://www.synergy-focus.com/aerogreen/app/delete-account.php

When an account deletion request is processed, we will delete the account and associated personal data from our active systems, except where retention is required for legal, security, fraud-prevention, or compliance purposes.

8. Children’s Privacy

The AeroGreen app is not directed to children under the age required by applicable law to provide valid consent. If we become aware that personal data has been collected in violation of applicable law, we will take appropriate steps to delete it.

9. Your Rights

Depending on your jurisdiction, you may have rights relating to access, correction, deletion, or restriction of your personal data. To make a request, please contact us using the contact details below.

10. Third-Party Services

The app may rely on third-party services, infrastructure, or software components for operation, security, performance, or technical functionality. Such services may process data as part of providing the service.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date. Continued use of the app after changes take effect constitutes acceptance of the updated Privacy Policy.

12. Contact Us

If you have questions about this Privacy Policy or your personal data, please contact:

AeroGreen Asia Sdn. Bhd.
Email: aerogreen@synergy-focus.com